Reference

Privacy Choices Before Opening Your Account

DANA, OVO, GoPay and QRIS payments, Dragon Tiger tables, Mystical Spirits slots, and Sportsbook visits all leave data trails, so our Privacy Policy explains what we collect and…

DANA receipt contextOVO account checksGoPay login alertsQRIS transaction IDs
wasit88 Privacy Choices Before Opening Your Account
CONTACT ROUTES

Three Privacy Contact Paths We Monitor

Privacy requests need a clear trail, so we separate quick account questions from formal data changes. Live chat is available 24/7 for first checks, while email handles records that need attachments or written confirmation. If you are in Semarang and switch from mobile browser to another device, contact us before changing phone numbers so we can protect your account access.

Team online

Live Chat Privacy Queue

Use live chat any time when you need to ask what data was collected during login, wallet matching, or a failed QRIS scan. We may ask for your account ID before sharing account-specific details.

Data Access Email

Send written requests to [email protected] when you want a copy, correction, or deletion check. Include your account name, registered phone number, and the payment rail involved, such as OVO or GoPay.

WhatsApp Identity Check

Our WhatsApp support channel helps confirm urgent privacy changes, including a lost phone or SIM swap. We do not ask for your wallet PIN, one-time password, or full card-like credential in chat.

SECURITY PRACTICE

Six Checks Behind This Privacy Policy

We write this policy around real account actions, not vague promises. The same privacy rules cover your lobby entry, cookie choices, DANA receipt matching, Sportsbook session logs, and support messages.

Account Data Handling

We collect the account details needed to identify you, keep your wallet matched, and answer your support request. Extra data is avoided unless a dispute, security alert, or legal request requires a closer check.

Cookie Choice Record

Cookies help remember language, session status, and basic device settings. You can clear them in your browser, but doing so may require a fresh login and another security check on your account.

Device Access Log

We record device type, IP range, and login time when your account opens Dragon Tiger, Crash Games, or the wallet page. These logs help us spot unusual access and protect your balance record.

Payment Data Split

DANA, OVO, GoPay, and QRIS records are stored as references, timestamps, and status results. We do not need your wallet app password, and support will not ask you to reveal it.

Retention Check

Some records must stay longer for dispute handling, fraud checks, tax needs, or legal requests. When those reasons end, we aim to remove or anonymise data that no longer serves your account.

Change Request Path

If your phone number, name spelling, or payment reference is wrong, contact [email protected]. We verify ownership with account clues before changing records, so another person cannot redirect your privacy request.

Privacy Questions Before You Join

These answers focus only on how our Privacy Policy works when you create an account, use payment rails, enter the lobby, or contact support. For anything involving your own record, we may ask you to confirm account ownership before we share or change details. That extra step keeps your request tied to you.

We collect account identity details, contact data, login records, device type, IP range, and wallet references needed to run your account. We may also keep support messages linked to privacy requests or payment questions.

No. We store transaction references, timestamps, receipt status, and matching results, not your payment app password or PIN. If support needs proof, we ask for a receipt screenshot with sensitive parts hidden.

Yes. Email [email protected] with your account name, registered phone number, and the data range you want checked. We verify ownership first, then prepare the account data we can lawfully share.

Send the correction request through email or live chat, then confirm the account step we ask for. For phone, name spelling, or wallet-reference changes, we may compare recent login and payment records.

Retention depends on the record type. Wallet references, dispute messages, security alerts, and legal records may remain longer than basic session cookies. When retention is no longer needed, we aim to delete or anonymise.

The policy is the same, but the data trail changes. A new phone, browser, or IP range may create another device log and may trigger an account-security check before wallet access continues.

You can request deletion through [email protected]. Some records may stay where local law permits or where dispute, fraud, tax, or security checks still require them to remain in our system.